Customer stories

The rising electricity prices accelerated the Alajoki family’s, who live in a 200-square-metre detached house, plans to replace their electric heating system with district heating. Prior to replacing their heating system, their electricity consumption for domestic electricity and heating was over 30,000 kWh per year in a monitoring period of ten years.

Garam Masala Hall is a full-scale air dome owned by Oulun Jalkapallohalli Oy, located in Heinäpää Sports Center. The hall was completed in late 2020 and will significantly improve the conditions for winter football training in Oulu. The objective for the construction and maintenance of the hall has been to do it as responsibly as possible. This is also reflected in the energy choices made—the hall is heated with Oulun Energia's carbon-neutral district heating.

The Salo family’s heating substation had served their detached house bravely for 35 years. However, the substation’s retirement days were already at hand, as the estimated service life of a heating substation is approximately 20–25 years. Soon the Salo family heard a creak and bang from their hallway, when the old heat exchanger of the heating substation started to leak. This is when the Salos decided that it was time to replace the heating substation.

Oulun Energia’s new Sähkösopimusvahti service ensures that a rental property has electricity also when there are no tenants. Following a successful trial period, Sivakka, one of the largest property owners in Oulu, has now permanently deployed the new Sähkösopimusvahti service.

When the sale of the plot was confirmed, Jarmo Timonen immediately contacted Oulun Energia to acquire an electricity connection. Read our tips on how to get an electricity connection.

In spring 2021, Marja Keväjärvi received a call from Oulun Energia Sähköverkko Oy. At the other end of the line was a landscape planner for the electricity network company, who told Keväjärvi that an underground cable was planned to be laid through her forest plot in Kiiminki.

Oulu University Hospital is undergoing a major renovation: OYS 2030 is a renovation programme that will modernise the hospital’s operations and facilities to meet the challenges of future specialised medical care. The goal is for OYS to be the smartest hospital in the world by 2030, which also means growing electricity consumption. In 2016, it was found that the capacity of the hospital's electrical connections was not sufficient to cover the increase in electricity demand caused by new construction – Oulun Energia Sähköverkko Oy was invited to help solve the problem.