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Reading instructions for the district heating bill

From this page, you can download instructions on how to read the district heating bill. The instructions can also be downloaded as a PDF file, which you can read in a browser or download and print for yourself.

The total price of district heating consists of a basic fee (€/year), an energy fee (€/MWh), and taxes, depending on the contractual water flow. We will invoice the district heat you use based on the actual consumption afterwards. Your heat supplier sends your consumption data to us from your remote reading meter. Your heat bills are therefore always based on actual consumption. You can easily track your own consumption by signing in to your Energy Account.

Download the instructions for reading the district heating bill here

Our customer testimonials

The builders of the detached house stand together on the terrace of the new home.
Customer Story 10.08.2023

District heating for the detached house—from design to finish



Kaisa Poikela and Jari Hannu are building their second house in Ritaharju. The two-story detached house, to be completed in September 2023, has been carefully designed based on the family’s previous experience. The construction and design process is a joint effort by the six-member family, and everyone has had a say in the outcome.
Family Alajoki is sitting on a couch. A dog is sitting on the floor.
Customer Story 17.03.2023

District heating decreased electricity consumption



The rising electricity prices accelerated the Alajoki family’s, who live in a 200-square-metre detached house, plans to replace their electric heating system with district heating. Prior to replacing their heating system, their electricity consumption for domestic electricity and heating was over 30,000 kWh per year in a monitoring period of ten years.
Juho Meriläinen in Garam Masala football hall. There is a goal behind him.
Customer Story 17.03.2022

Garam Masala Hall is heated with carbon-neutral district heating



Garam Masala Hall is a full-scale air dome owned by Oulun Jalkapallohalli Oy, located in Heinäpää Sports Center. The hall was completed in late 2020 and will significantly improve the conditions for winter football training in Oulu. The objective for the construction and maintenance of the hall has been to do it as responsibly as possible. This is also reflected in the energy choices made—the hall is heated with Oulun Energia's Onni - carbon-neutral district heating.
Read more customer testimonials