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Electricity and heating outages

Although our electricity and heat distribution is very reliable, lengthy outages may still occur at times. That is why it is important to be prepared for them. On this page, we have put together instructions on preparing for and dealing with long outages.

How to prepare for electricity outages

When the power is out 

Most electricity outages are short and can be quickly repaired. However, refer to these instructions in the case of a long power outage.

When the power comes back on

 How to prepare for heating outages 

All forms of heating except fireplaces use electricity. In detached houses, for example, boilers, burners, and ground source heat systems, as well as water and air circulation pumps, are powered by electricity. District heating also relies on electricity. Electricity is necessary in power plants to pump water into the district heating network and to recycle water in the in-house heating network.

There may also be interruptions in district heating from time to time without an electricity outage. Interruptions in heat distribution may be due to power plant production problems, damage to the district heating line or, for example, a fault in the heating substation of your own house. District heating also heats hot domestic water, meaning that during an outage, no domestic hot water is available.

When heating is down

If the temperature in your home drops below +15°C: 

 Water supply 

Large-scale power outages also cause problems in the water and sewage network when the pumps are not working. Monitor how the water supply is handled during large-scale outages through official communications and water utility communications.