Northern Power customer service helps you in all matters related to electricity, district heating, contracts and billing. Our telephone customer service is open from Monday to Thursday from 8 to 6 pm, and on Fridays from 9 to 4 pm. Our customer service desk is open on weekdays from 8 to 4 pm. Tel. +358 8 5584 3100 |
Energy services for companies and organisationsOur experts are available to help you in all matters related to electricity, heating and smart energy services. Tel. +358 8 5584 3101 |
Technical advisory serviceOur technical advisory service helps you in all technical matters related to power and district heating connections, metering, operations and maintenance. Our technical advisory service is open from Monday to Thursday from 8 to 6 pm, and on Fridays from 9 to 4 pm. Tel. +358 8 5584 3100 |
Fault service (24/7)We monitor our heating and power distribution networks every hour of the day. Although our networks are very reliable, malfunctions may sometimes occur. Service interruptions are usually short and cause no serious impact. In case of service interruption wait calmly and keep an eye on the situation via our outage map. Power network faults, tel. +358 8 5584 3222 District heating network faults, tel. +358 8 5584 3425 |