Billing

Our objective is to make paying your electricity and district heating bills as easy as possible. You can choose the billing interval, due date and billing method. 

We can send you four, six or twelve bills per year. The due date can be the 5th, the 15th, the 20th or the last day of the month. You can choose the due date and the billing interval when making the contract, or you can change them through our customer service.

You can also choose your billing method: an environmentally friendly e-invoice, direct debit or a paper bill. The e-invoice is generally recommended over a paper bill because it can be sent directly to your electronic banking service. Direct debit is a great option for customers who prefer not to use electronic banking services.

For more information about billing please contact our customer service.

One electricity bill

If you have an electricity contract with us and live in an area with power distribution network services provided by a Northern Power company (in Raahe, Oulu, Simo, Kemi, Keminmaa, Tornio or Tervola), we send you a combined electricity bill with a breakdown of power distribution network fees and energy costs. If you live in an area serviced by another power distribution network company, you will receive two bills: we send you a bill for the electric power you have used, and your local power company bills you for transferring the electricity to you.

Go green with the e-invoice

The e-invoice is an online invoice that is sent directly to your electronic banking service. All the information you need to pay the bill is conveniently in the electronic invoice.

1. Make an e-invoice service contract via your electronic banking service.

2. Select the bills you wish to receive in your electronic banking service:

Name of sender Invoice type
Oulun Sähkönmyynti Oy Electricity bill
Oulun Sähkönmyynti Oy Oulun Energia District heating bill
Oulun Sähkönmyynti Oy Kemi Electricity bill
Oulun Sähkönmyynti Oy Kemin Energia District heating bill
Oulun Sähkönmyynti Oy Keminmaa Electricity bill
Oulun Sähkönmyynti Oy Keminmaan Energia District heating bill
Oulun Sähkönmyynti Oy Raahe Electricity bill
Oulun Sähkönmyynti Oy Rantakairan Sähkö Oy Electricity bill
Oulun Sähkönmyynti Oy Tervola Electricity bill
Oulun Sähkönmyynti Oy Tornio Electricity bill
Oulun Sähkönmyynti Oy Tornion Energia District heating bill

3. Enter your customer number and your billing contract number. This information can be found on the last page of your electricity or district heating bill and in your electricity/district heating contracts. Use your electricity billing contract number for the electricity bill and district heating billing contract number for the district heating bill.

4. You now have an e-invoicing contract. Your invoices will now be sent to your electronic banking service, where you can check the invoice details, approve the payment and, if necessary, change the sum and the due date. The changes usually take effect in your next invoice.