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Contact information for Oulun Energia

Our customer service is here for you! You can contact us by phone or online. You can always reach us via the energy account. Our office is closed for the time being, due to the exceptional situation, so please contact us online or by phone. On this page, you can find our contact information and invoicing address.

Contact information for Customer Service

Heating Services

call+358 8 577 5110

Electricity network services

call+358 8 477 000

Street addresses

Postal address: PO Box 116, 90101 Oulu

Info e-mail address:info@oulunenergia.fi

Personnel's e-mail addresses are in form firstname.lastname@oulunenergia.fi

Electronic contact: Energy Account


call+358 8 55 843 300



Invoicing addresses

Below, you will find our company-specific invoicing addresses. We primarily prefer e-invoices. Invoices must always be marked with reference information provided by the customer, such as the cost location and the name of the invoice reviewer. The Group's purchase invoices and purchase ledger are handled by Monetra Oy. Please send inquiries related to purchase invoices directly to the e-mail address of the purchase ledger  energia.ostoreskontra@monetra.fi.

Oulun Energia

Oulun Energia Sähköverkko Oy

Turveruukki Oy


Destia acquired the stock of Oulun Energia Urakointi Oy from Oulun Energia on 18 March 2021.

In the acquisition, the current customer relationships and contracts of Oulun Energia Urakointi Oy continued unchanged. Read more in Destia’s press release.

The invoicing information for Oulun Energia Urakointi Oy can be found on Destia’s website.

On-call traffic light control service:

The numbers for the on-call traffic light control service, for notifications of faults, can be found on Destia’s website.