Contact information for Oulun Energia
Our customer service is here for you! You can contact us by phone or online. You can always reach us via the energy account. Our office is closed for the time being, due to the exceptional situation, so please contact us online or by phone. On this page, you can find our contact information and invoicing address.
Contact information for Customer Service
Heating Services
call+358 8 577 5110
lampopalvelut@aspa.oulunenergia.fi
Electricity network services
Street addresses
- Head office, Nahkatehtaankatu 2, 90130 Oulu
- Toppila power plant and Turveruukki Oy, Tervahovintie 10, 90520 Oulu
- Laanila ecopower plant, Typpitie 1, 90620
- Laanila biopower plant, Typpitie 3, 90650
- Merikoski power plant, Koskitie 30, 90500 Oulu
- Rusko waste sorting plant, Ruskonseläntie 21, 90620 Oulu
Postal address: PO Box 116, 90101 Oulu
Info e-mail address:info@oulunenergia.fi
Personnel's e-mail addresses are in form firstname.lastname@oulunenergia.fi
Electronic contact: Energy Account
Invoicing addresses
Below, you will find our company-specific invoicing addresses. We primarily prefer e-invoices. Invoices must always be marked with reference information provided by the customer, such as the cost location and the name of the invoice reviewer. The Group's purchase invoices and purchase ledger are handled by Monetra Oy. Please send inquiries related to purchase invoices directly to the e-mail address of the purchase ledger energia.ostoreskontra@monetra.fi.
Oulun Energia
- Business ID: 0989376-5
- Invoicing address: P.O. Box 8127, 02066 DOCUSCAN
- E-invoicing address (EDI ID): 003709893765
- E-invoicing operator: Ropo Capital Oy, broker ID: 003714377140
Oulun Energia Sähköverkko Oy
- Business ID: 2080002-1
- Invoicing address: P.O. Box 8128, 02066 DOCUSCAN
- E-invoicing address (EDI ID): 0037208000215036
- E-invoicing operator: Ropo Capital Oy, broker ID: 003714377140
Syklo Oy
- Syklo Oy, Business ID: 3275158-9
- Invoicing address: PL 8453, 02066 DOCUSCAN
- E-invoicing address (OVT-tunnus): 003732751589
- E-invoicing operator: Ropo Capital Oy, broker ID: 003714377140
- Bank account details: FI57 5741 4020 1450 61, BIC: OKOYFIHH
Turveruukki Oy
- Business ID: 0210307-0
- Invoicing address: P.O. Box 8051, 02066 DOCUSCAN
- E-invoicing address (EDI ID): 003702103070
- E-invoicing operator: Ropo Capital Oy, broker ID: 003714377140
Destia acquired the stock of Oulun Energia Urakointi Oy from Oulun Energia on 18 March 2021.
In the acquisition, the current customer relationships and contracts of Oulun Energia Urakointi Oy continued unchanged.
The invoicing information for Oulun Energia Urakointi Oy can be found on Destia’s website.
On-call traffic light control service:
The operator of the traffic lights is NRC Group Finland Oy.
The traffic light operator can be reached on 040 186 7128 and by email at liva.oulu@nrcgroup.fi
Contact the City of Oulu in the case of faults in street lights.