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A person is looking for contact information on the phone.
A person is looking for contact information on the phone.

Contact electricity network services

Our customer service is here for you! You can contact us by phone or online. You can always reach us via the energy account. Our office is closed for the time being, due to the exceptional situation, so please contact us online or by phone.

Always provide a change of address to the electricity seller of your choice, who will forward the information to us. You do not have to notify Oulun Energia Sähköverkko Oy of the change online.

Contact our customer service

Our customer service will answer your questions Mon–Thu 8 am–4 pm and Fri 9 am–4 pm



Technical support

If you have any questions regarding the construction of an electricity connection or the measurement of electricity, please contact our technical support.



Report an outage to our 24-hour on-call number for electricity supply

call+358 8 55 843 222

Cabling and district heating maps


call+358 44 703 3239

Oulun Energia employee poses with a laptop.

Contact our experts

We will help you with any questions you may have about electricial power network services. Contact us and we will continue our discussion!

Our experts' contact details


We want to make paying your electricity network bill as easy and flexible as possible. We have put together this information pack to help make it as easy as possible for you to pay your bill.