District heating service charges
Fees include, but are not limited to, administrative costs, as well as connection and disconnection fees.
Connection and disconnection of heating due to issues such as late payments
Connection and disconnection of heating when the customer's equipment cannot be accessed
District heating messaging fees
Product |
Price (VAT 0%) |
Price (VAT 24%) |
|
Document fee
Report, certificate, extra payment.
|
EUR 12.10 | EUR 15.00 |
| Copies, prints | EUR 8.06 | EUR 10.00 |
| Usage report | EUR 20.16/location | EUR 25.00/location |
|
Examination of contract data.
Examination of information related to the contract (such as the duration of the contract, validity, etc.) is charged as working hours, in accordance with actual work time spent, charged in hourly increments
|
EUR 88.71/h | EUR 110.00/h |
|
Invoicing for waiting time
if the heating substation cannot be accessed at the agreed-upon time |
EUR 88.71 | EUR 110.00 |
| On-site consultations and inspections | EUR 88.71/h | EUR 110.00/h |
| Fee collection visit at the customer's home | EUR 64.52 | EUR 80.00 |
|
Late fee, payment reminder, disconnection warning.
—Interest on late payments is charged in accordance with the interest on late payments as defined by the Bank of Finland.
|
EUR 5.00 | |
| Refund of excess payment | EUR 8.06 | EUR 10.00 |
|
For services not included in the price list,
the amount corresponding to the work time used shall
be charged hourly.
|
EUR 88.71/h | EUR 110.00/h |
Connection and disconnection of heating due to issues such as late payments
Product |
Price (VAT 0%) | Price (VAT 24%) |
| Connection/disconnection during office hours | EUR 104.84 | EUR 130.00 |
|
Separately ordered connection
outside
office hours or on the same day
|
EUR 157.26 | EUR 195.00 |
Connection and disconnection of heating when the customer's equipment cannot be accessed
Minimum prices are listed, charged according to actual costs
Product |
Price (VAT 0%) | Price (VAT 24%) |
| Connection/disconnection outside the property during office hours | EUR 500.00 | EUR 620.00 |
| Connection outside the property outside of office hours | EUR 1,000.00 | EUR 1,240.00 |
District heating messaging fees
Product |
Price (VAT 0%) | Price (VAT 24%) |
| Transmitting district heating energy and water flow data from the metering point | EUR 6.00/month | EUR 7.44/month |
| Transmitting energy data, district heat water flow data, and water meter data from the metering point | EUR 8.00/month | EUR 9.92/month |